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CEO of Singtel’s Optus Resigns Following Australian Network Outage

20Nov

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World

CEO of Singtel’s Optus Resigns Following Australian Network Outage

Updated Nov. 19, 2023 7:33 pm ETSYDNEY—The chief executive of Optus, the Australian subsidiary of Singapore Telecommunications, resigned following a network outage in which millions of customers including hospitals and government departments lost services for several hours.Singtel on Monday said that Kelly Bayer Rosmarin would be replaced on an interim basis by the company’s chief financial officer, Michael Ventner. Former Optus business MD Peter Kaliaropoulos will take up the new role of chief operating officer, it added.Copyright ©2023 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Singtel’s Optus Sees No Precedent for Large-Scale Outage Compensation

Nov. 17, 2023 12:03 am ETSYDNEY—Singapore Telecommunications-owned Optus has paid 36,000 Australian dollars (US$23,299) in customer compensation following an hourslong Australia-wide network outage but said there is no precedent suggesting that it should make widespread financial reparations.The chief executive of Singtel’s Australian subsidiary on Friday said that Optus had received customer claims totaling A$430,000 in relation to the Nov. 8 outage. Millions of customers including hospitals and government departments lost services for several hours, with many small businesses unable to process payments.Copyright ©2023 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Australia’s Optus Sees No Sign of Cyberattack in Large-Scale Outage

Updated Nov. 7, 2023 8:03 pm ETSYDNEY—Singapore Telecommunications-owned Optus has no evidence that a cyberattack was to blame for a network outage affecting millions of customers including emergency services, hospitals and transport systems.The cause of Wednesday’s outage at Australia’s second-largest mobile operator, which in 2022 was hit by a cyberattack in which customer details were stolen, had yet to be identified more than seven hours after customers first complained of problems. There was no sign of an attack and software issues were highly unlikely, Optus Chief Executive Kelly Bayer Rosmarin said.Copyright ©2023 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8