United Airlines passengers affected by flight havoc to receive travel vouchers
United Airlines has distributed 30,000 miles to travelers whose flights were canceled or delayed due to bad weather and air traffic gridlock last week. Customers who experienced overnight delays or never reached their destinations between June 24 and June 30 received the vouchers, a United representative told CBS MoneyWatch. The 30,000 miles are redeemable for a ticket between more than 8,000 cities in the continental U.S., according to the airline.The travel hold-ups occurred during what United Airlines CEO Scott Kirby called one of the "most operationally challenging weeks of [his] career."
"Airlines can plan for things like hurricanes, sub-zero temperatures and snowstorms, but United has never seen an extended limited operating environment ...
