Friday, November 22

Tag: United Airlines

United launches a new digital sizing tool to help customers determine the right aircraft for their wheelchair
4Apr By adminNo Comments
Business

United launches a new digital sizing tool to help customers determine the right aircraft for their wheelchair

MUMBAI: Chicago-based airline United Airlines has launched a new digital tool on its app and website for customers who use wheelchairs to find flights that can best accommodate the specific dimensions of their personal mobility device. The airline also announced that eligible customers may seek a refund of the fare difference if a customer needs to pay more for a flight that can accommodate their wheelchair.Last year, United and United Express together carried more than 200,000 checked wheelchairs.In addition to working with the airline's Accessible Travel Advisory Board, United said it collaborated with United Spinal Assosciation and Numotion to develop these industry-first initiatives.How It WorksCustomers with a personal wheelchair can visit the United app or united.com and use the fil...
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United asks pilots to take unpaid leave amid Boeing aircraft shipment delays
3Apr By adminNo Comments
Money

United asks pilots to take unpaid leave amid Boeing aircraft shipment delays

Boeing shakeup: UC Berkeley professor weighs in on CEO's resignation Boeing shakeup: UC Berkeley professor weighs in on CEO's resignation 05:10 United Airlines is asking pilots to voluntarily take unpaid leave because of reduced flight capacity stemming from delayed shipments of Boeing aircraft. The delayed deliveries come after a slew of safety incidents involving United aircraft that have led the the Federal Aviation Administration to tighten its oversight of the airlin...
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United Airlines CEO Scott Kirby addresses pilot mental health concerns
2Dec By adminNo Comments
Health

United Airlines CEO Scott Kirby addresses pilot mental health concerns

United Airlines CEO Scott Kirby addresses pilot mental health concerns - CBS News Watch CBS News United Airlines CEO Scott Kirby joins "CBS Mornings" for a closer look at the travel rush ahead of Christmas and what the company is doing about pilots' mental health. Be the first to know Get browser notifications for breaking news, live events, and exclusive reporting. Not Now Turn On
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United Airlines CEO Scott Kirby addresses pilot mental health concerns amid surge in air travel
1Dec By adminNo Comments
Money

United Airlines CEO Scott Kirby addresses pilot mental health concerns amid surge in air travel

Following recent scares involving pilots, and as a record number of travelers take to the skies, United Airlines CEO Scott Kirby told "CBS Mornings" that the company works to make sure pilots' mental health is "in a good place."Kirby said United pilots undergo training every nine months, including simulator sessions designed to prepare them for scenarios that he said will hopefully never happen. The training, combined with the airline's policies, aim to ensure pilots are mentally and physically fit to handle the stresses of flying."We have all kinds of policies in place where people can, whether it's a mental health or substance abuse, anything that's going on in their lives, illness, even fatigue, that they can call off and not come to work without penalties, without repercussions, and t...
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Wheelchair users face frustrations in the air: “I’ve had so many terrible experiences”
24Nov By adminNo Comments
Money

Wheelchair users face frustrations in the air: “I’ve had so many terrible experiences”

A recent video of American Airlines crew members mishandling a passenger's wheelchair went viral on social media, sparking some people with disabilities to speak out about their negative travel experiences. The video, which has been viewed 3 million times on TikTok, shows a baggage handler sending a wheelchair crashing down and off of a ramp. Wheelchair users say it's not uncommon for them to be mishandled or broken during air travel. "I've had so many terrible experiences"Cory Lee, an avid traveler who uses a wheelchair and writes a blog, Curb Free with Corey Lee that highlights accessible sites around the globe, said flying is easily the worst part of travel. He estimates that his customized, powered wheelchair, which costs $40,000, is damaged about half the times he flies.  ...
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United Airlines lifts nationwide ground stop after “technology issue”
6Sep By adminNo Comments
Money

United Airlines lifts nationwide ground stop after “technology issue”

United suffers nationwide ground stop Nationwide ground stop temporarily halts all United flights 01:42 United Airlines said Tuesday that it has resumed flights after briefly grounding all aircraft in the U.S. at their point of departure due to a "systemwide technology issue.""We have identified a fix for the technology issue and flights have resumed. We're working with impacted customers to help them reach their destinations as soon as...
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United Airlines to pay $30 million after quadriplegic passenger ends up in a coma
28Aug By adminNo Comments
Money

United Airlines to pay $30 million after quadriplegic passenger ends up in a coma

United Airlines is paying $30 million to the family of a quadriplegic man who went into a coma following an incident as he was being wheeled off a plane. The family of Nathaniel Foster Jr. alleged in a lawsuit that United "failed to abide by the standard of care owed to disabled passengers" after an agent "aggressively" pushed his wheelchair while helping him deplane in 2019. That caused Foster to sustain "significant" and permanent brain damage, according to the complaint. As a result of the incident, Foster was left unable to speak or eat solid foods, and his life expectancy has fallen from 39 to 31.5 years, the suit alleged. United settled the lawsuit on Tuesday following a one-day trial in San Francisco federal court. Of the $30 mi...
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United Airlines becomes first U.S. carrier to add Braille signs to aircraft interiors
28Jul By adminNo Comments
Money

United Airlines becomes first U.S. carrier to add Braille signs to aircraft interiors

United Airlines announced Thursday it will add Braille to the interiors of its planes, becoming first U.S. carrier to implement the signage. The airline said it has about a dozen aircraft with Braille markings for individual rows, seat numbers and inside and outside lavatories. United said it expects to equip its entire mainline fleet with Braille by the end of 2026. More than 27 million people with disabilities traveled by air in 2019, according to the Department of Transportation. Linda Jojo, executive vice president and chief customer officer for United, acknowledged the difficulties experienced by customers who are blind or have visual disabilities.  "Finding your seat on a plane or getting to the restroom is something most of us t...
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