Tag: United

Pet Policies for Delta Air Lines, United Airlines, American Airlines and Other Domestic Carriers
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Pet Policies for Delta Air Lines, United Airlines, American Airlines and Other Domestic Carriers

Flying with a pet can be expensive and confusing, with fees, weight limits, carrier size rules and the need to make sure there’s no loud barking (or meowing) on board.Recently, American Airlines relaxed its pet policy to allow passengers to bring a carry-on bag in addition to a pet in a carrier, and more private flight options have been emerging in recent years for pet owners who can afford them.Still, flying with large or medium-size dogs can be tricky, and many travelers are wary of leaving a pet in the plane’s cargo hold.For those traveling on the major carriers with their pets as carry-ons, here’s what to know about each major domestic airline’s policy.Southwest AirlinesOn Southwest, a Dallas-based carrier, two checked bags can fly at no cost, but not pets. Southwest charges $125 per ...
United launches preferred seat type waitlist feature – Business Traveller
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United launches preferred seat type waitlist feature – Business Traveller

Ever gone through the seat selection process with an airline only to find your preferred seat type is not available? United Airlines is rolling out a feature which it says will make it easier for its customers to get their desired seat type, “even if their preferred seat isn’t available during booking”. Passengers can now visit the carrier’s mobile app to request their preferred seat type, and will be automatically assigned and notified about their new seat assignment should the requested type become available. The new feature allows customers to select preferences for window or aisle seats, as well as exit rows or bulkhead seats. The complimentary service is available up until 12 hours before the scheduled flight departure, for all customers except those travelling on Basic Economy tick...
More than 50 hotels united for Ramadan drive by Marriott’s Business Council in the UAE this year – Business Traveller
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More than 50 hotels united for Ramadan drive by Marriott’s Business Council in the UAE this year – Business Traveller

As part of its ongoing commitment to give back to the community, Marriott International Hotels in the UAE came together during Ramadan to help provide over 12,000 meals across the community. More than 50 hotels collaborated with The Giving Family, Dubai Municipality and Emirates Red Crescent on a number of initiatives, and the company also celebrated its annual Iftar for Cabs initiative in the UAE. The initiatives were organised by Marriott’s Business Council in the UAE. Pam Wilby, chair of Marriott Business Council UAE and multi-property general manager of Grosvenor House, a Luxury Collection Hotel and Le Royal Meridien Beach Resort & Spa, said: “We are grateful for the opportunity to contribute to the well-being of our communities through our initiatives. Our initiatives during the...
United Airlines wants to fly from Haneda to Houston – Business Traveller
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United Airlines wants to fly from Haneda to Houston – Business Traveller

United Airlines has filed an application with the U.S. Department of Transportation (DOT) for daily nonstop flights between Tokyo’s Haneda airport and Houston’s Bush Intercontinental airport. If approved, United will become the first U.S. carrier to offer a nonstop service between Houston and Haneda. In its pitch to the DOT, United argues that the new route would benefit the Houston region’s rapidly growing population, 240+ Japanese-affiliated companies, as well as consumers living in communities across the Southern U.S. While Houston has only one flight to Haneda (operated daily by All Nippon Airways with Boeing 787-9 aircraft), New York/Newark has five, Los Angeles has seven, Chicago has three, and Washington, D.C. and Dallas/Fort Worth each have two. United’s Tokyo service current...
United will fly to 38 transatlantic cities in summer 2024 – Business Traveller
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United will fly to 38 transatlantic cities in summer 2024 – Business Traveller

United Airlines says it will operate its largest ever transatlantic schedules next summer, with new routes, additional frequencies and an earlier start to the season. The US carrier will become the first and only airline to offer nonstop flights between the US and Faro, with a four-times-weekly service from New York’s Newark airport starting on 24 May, 2024. The Boeing 757-200 route will add to United’s existing Portguese services between Newark and Lisbon, Washington Dulles and Lisbon, Newark and Porto, and Newark and Ponta Delgada in the Azores. Meanwhile the carrier will resume seasonal flights between Newark and Reykjavik on 23 May next year, for the first time since summer 2022, and will add second daily frequencies between Newark and Brussels, and between Washington and Rome. Sever...
United Airlines to employ ‘WILMA’ to speed up boarding times – Business Traveller
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United Airlines to employ ‘WILMA’ to speed up boarding times – Business Traveller

United Airlines is to make changes to the way it boards passengers from next week, in a bid to speed up the process. The US carrier is to employ the so-called ‘WILMA’ method, which sees customers boarded in the order of window, middle then aisle. United said that the policy had been shown in trials to save up to two minutes on the time taken to board passengers, and also resulted in higher Net Promoter Scores (a measure of the loyalty of a company’s customer base). The airline will continue to board first and business class customers – as well as elite loyalty programme members, active duty military and those requiring additional assistance – in the normal manner. But those passengers in boarding group 4 and below will now be subject to the new policy. Note that multiple customers in the...
United unveils new amenities for Polaris – Business Traveller
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United unveils new amenities for Polaris – Business Traveller

Passengers travelling in United Polaris can expect a range of new amenities, as the airline unveils the “largest upgrade” to the business class cabin in seven years. The cabin features new amenities from Therabody and Saks Fifth Avenue, while United Polaris lounges will be outfitted with Therabody devices. Such enhancements to the business class cabin come amid rising demand for international travel, with the airline’s international bookings up 20 per cent overall compared to 2022. Customers are also booking premium cabins, such as United Polaris and United Premium Plus, 30 per cent more than last year. A new reusable amenity kit, made with recycled plastic, features TheraFace skincare products such as eye serum, face spray, hand cream and a cleansing towelette, on top of the usual bambo...
United opens its largest Club lounge at Denver airport – Business Traveller
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United opens its largest Club lounge at Denver airport – Business Traveller

Last year United debuted its new ‘Club Fly’ lounge concept within the Concourse B expansion at Denver airport, and it says it will also add “an additional revamped club location” at the airport in 2025, bringing the carrier’s total lounge footprint at Denver International to more than 9,000 sqm. United opens grab-and-go ‘Club Fly’ lounge at Denver airport Commenting on the news Alexander Dorow, United’s head of clubs and lounges, said: “The new United Club locations are designed and operated to reflect feedback from our customers and match the way their travel has evolved in recent years. “We’re growing our hub in the Mile High City, and the expansion and renovation of United Club locations represents our commitment to Colorado and our customers’ experience.” United is investing nearly ...
Emirates and United expand codeshare to include Mexico – Business Traveller
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Emirates and United expand codeshare to include Mexico – Business Traveller

Emirates has announced an expansion to its current codeshare arrangement with United to include nine destinations in Mexico. Starting September 14, Emirates customers will have access to eight new destinations in the country, in addition to Mexico City, which the airline already serves. The expansive codeshare network between Emirates and United currently includes a number of US cities. Mexico becomes the first country outside of the US to be added to that codeshare network. The latest codeshare expansion allows passengers flying on Emirates to either Chicago or Houston, to connect onwards to destinations in Mexico. Emirates offers daily services to Houston onboard its A380 aircraft. It also operates seven weekly flights between Dubai and Chicago using its widebody Boeing 777. The new Me...
United extends Bag Drop Shortcut service to Heathrow – Business Traveller
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United extends Bag Drop Shortcut service to Heathrow – Business Traveller

United Airlines customers departing London Heathrow can now use the carrier’s Bag Drop Shortcut. The service works in conjunction with the United app to allow customers to check in their bag “in a minute or less on average”. It was initially trialled at Newark on 2021, and has since been rolled out at airports across the US, with Heathrow being the first international location to offer the service. United launches Bag Drop Shortcut service Customers complete check-in on the United app or website, and select the number of bags they are checking in. They then locate the bag drop shortcut location within zone D at Heathrow R2, place their bags on the scale, and tap their phone using the United app. Staff will check the customer’s ID, and apply the bag tag, with United stating that the serv...