Tag: Tripped

Tripped Up: A Traveler Says Her Insurance Wouldn’t Pay Up
Travel

Tripped Up: A Traveler Says Her Insurance Wouldn’t Pay Up

Dear Tripped Up,I’m a 68-year-old solo traveler who was on a tour of Sicily in June 2022, when I fell getting off a bus, breaking multiple ribs, vertebrae and a pelvic bone. I had purchased the RoundTrip Choice plan from Seven Corners Travel Insurance, so I called, expecting they would help coordinate my medical care with Italian-speaking doctors. But they told me to seek help on my own, save the receipts and file a claim when I got home. Our tour guide was an angel, arranging drivers to take me back and forth to the hospital and even interpreting by speakerphone with doctors. Days later I got a doctor to fill out a form (which I had to Google Translate for him) saying I could travel home, as long as I was in a reclining position. My family chipped in to buy a business-class seat for the ...
Tripped Up: What to Do If Your Travel or Tour Company Goes Bankrupt
Travel

Tripped Up: What to Do If Your Travel or Tour Company Goes Bankrupt

Dear Tripped Up,In 2021, my husband, my sister and I signed up for a five-day Tremendous Tawas Lake Huron tour run by Pardson, the Ohio company that publishes Bird Watcher’s Digest magazine. We paid almost $4,800 in all. The tour was canceled because of Covid that year, but we were so eager to see the rare Kirtland’s warbler that we accepted a credit. Shortly before the rescheduled trip was to leave in May 2022, the company emailed to tell us it was going out of business, and someone would contact us about a refund. No one did, but through my own efforts I got in touch with Jack Harris, the receiver responsible for the dissolution of Pardson. He told me the only way to get my money back would be through my credit card. But American Express said I was too late. Can you help? Paige, Atlanta...