Smart – The News Desk

Munich airport has launched a trial of new baggage trolley technology at its Terminal 2. The smart baggage trolleys feature a tablet through which passengers can scan their boarding pass to receive flight information and updates in real time. In addition to details of their boarding gate, passengers can also select facilities including shops and restaurants, with the tablet then guiding them through the airport and highlighting offers based on their location. The six-month trial is being conducted in partnership with Danish developer Intelligent Track Systems (ITS), with the trolleys available for hire free of charge after security in Terminal 2. This summer British Airways launched a trial of new digital wayfinding maps at its Heathrow T3 and T5 hubs, with information on arrival and dep...

At my boutique hotel high in the Swiss Alps, I returned from dinner, jet lagged and a tad tipsy, to discover that a television set inside a bathroom mirror had been turned on during turndown service. I pressed all of the buttons on the wall panel and then tried the switches on a control box next to the bed. Nothing.Since I could not locate anything resembling a telephone in the room (remember, I was tipsy), I hoofed it to the lobby and returned with a receptionist to power down my “smart mirror.” Twenty minutes later, already in my pajamas, I encountered a new challenge: No switch I turned, no knob I twisted would kill the bathroom lights. I closed the door, affixed a face mask over my eyes and made do.These days, it’s all about making do when I’m greeted by the glut of smart technology i...

Tag: Smart

Munich airport trials smart baggage trolleys – Business Traveller

To One Traveler, Smart Tech Is Ruining the Hotel Experience