IHG launches travel planner powered by Google Cloud AI – Business Traveller
IHG Hotels and Resorts has partnered with Google Cloud to launch an AI-powered travel planner.
The trip planner will be incorporated into the IHG One Rewards mobile app, as part of a revamp that will launch in the second half of the year.
Guests will be able to make requests and receive personalised recommendations from the IHG Travel Planner, with examples including late-night dinner options, and jazz shows near the hotel on a particular date.
The Travel Planner will be developed using Vertex AI, Google Cloud’s AI platform, and Google’s Gemini models.
Jolie Fleming, chief product and technology officer at IHG Hotels & Resorts, commented:
“Working with Google Cloud as an AI innovation partner, we’re making trip planning easier and more interactive for prospective travelers. Our custo...