British Airways outlines plans for festive celebrations – Business Traveller
All customers will be handed farewell chocolates when departing flights, and seats will be decorated with specially designed headrest covers featuring the airline’s Christmas ribbon design.
There will also be a dedicated Christmas countdown channel on the carrier’s IFE system, with more than 20 festive films and 50 TV Christmas specials.
Back on the ground, departure halls at Heathrow, Gatwick and London City airports,will be decked out with festive check-in screens, Christmas décor and seasonal music playing, and customers have the chance to submit welcome messages for loved ones arriving into London, with the chance of them being displayed on billboards and airport screens.
Commenting on the news Calum Laming, British Airways’ chief customer officer, said:
“Christmas is one of our favo...