Monday, October 21

Tag: Experience

IATA trials first “fully integrated digital identity travel experience” – Business Traveller
7Nov By adminNo Comments
Travel

IATA trials first “fully integrated digital identity travel experience” – Business Traveller

The International Air Transport Association (IATA) has partnered with British Airways to trial what it says was the “first integrated shopping to travel journey using digital identity”. Customers on a BA flight between London Heathrow and Rome Fiumicino were able to make use of technology including digital wallets, digital passports and biometric gates to travel through the airport. The “Proof of Concept” trial included travel requirements being checked through the digital passport before the passenger arrived at the airport, Ready-to-Fly confirmation and seat assignment messages being sent by BA to the traveller, and the use of biometric data to travel through security, into lounges and onto the aircraft. Passengers were also able to share their loyalty card data (stored as a verifiable...
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In County Donegal, Ireland, a Tiny Inn Offers a Hyper-Local Travel Experience
8Aug By adminNo Comments
Travel

In County Donegal, Ireland, a Tiny Inn Offers a Hyper-Local Travel Experience

The back story of Breac House, a tiny hotel in northwest Ireland’s County Donegal, sounds like a cautionary tale: Two city-slickers, accountants from Dublin, who’d never worked at a hotel or served a scone, decide to open a custom-built, designer property on a remote, windswept peninsula that juts out into the Atlantic Ocean. Cue the wizened locals ready to fleece them, the natural and man-made catastrophes, and you have all the makings of a bad sitcom, with Monocle meets Fawlty Towers as the log line.The reality is different: Cathrine Burke, 51, and Niall Campbell, 51, have managed to create a remarkable hotel, not by flying in a starchitect from London, stocking the place with fancy products and serving globalized cuisine, but by staying resolutely Donegal. Their guiding principle in se...
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To One Traveler, Smart Tech Is Ruining the Hotel Experience
11Jul By adminNo Comments
Travel

To One Traveler, Smart Tech Is Ruining the Hotel Experience

At my boutique hotel high in the Swiss Alps, I returned from dinner, jet lagged and a tad tipsy, to discover that a television set inside a bathroom mirror had been turned on during turndown service. I pressed all of the buttons on the wall panel and then tried the switches on a control box next to the bed. Nothing.Since I could not locate anything resembling a telephone in the room (remember, I was tipsy), I hoofed it to the lobby and returned with a receptionist to power down my “smart mirror.” Twenty minutes later, already in my pajamas, I encountered a new challenge: No switch I turned, no knob I twisted would kill the bathroom lights. I closed the door, affixed a face mask over my eyes and made do.These days, it’s all about making do when I’m greeted by the glut of smart technology i...
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