Do non-Indian CEOs at IT firms fit culturally?
BENGALURU: The appointment of non-Indian CEOs at Indian IT companies has presented a curious case of cultural misalignment, as evidenced by the departures of former Wipro CEO Thierry Delaporte and former Cognizant CEO Brian Humphries.Both leaders faced challenges in blending into the cultural fabric of their respective firms. Both CEOs were based in Europe - Delaporte in Paris and Humphries in London - rather than in the US, their primary customer market, or in India, where the delivery engine is located.Their occasional visits to India were insufficient in helping them understand the leadership role-modelling expected by their colleagues, which includes discussing shared goals, commitments to employee well-being and growth, and breaking down invisible barriers.Delaporte said he de-compli...