AI firm BRAIIN Holdings forays into India, plans to invest $100 million
BRAIIN Holdings, the New York-based artificial intelligence and robotics firm, is making a strategic entry into the Indian market. BRAIIN has acquired Exato.ai, a prominent Indian CXaaS (customer service-as-a-service) company, serving as a strategic foundation for BRAIIN's operations in India. With this acquisition, the company has bolstered its presence in the customer experience and employee experience as a service sector, along with increasing its revenue. The company did not reveal the value of the transaction.
After initially focusing on the agriculture sector, the company tactically diversified into other sectors, such as customer experience in the service industry, fintech, and telecom, expanding its domain expertise.
'We think India is a huge market for this. ...